Service

Connecticut Team Built on Knowledge and Service

Above, seated from left, Kendall Sneddon, Jaime Sneddon and Ashley Howell Petraska; standing, from left, Aileen Mastey and George Bakes From the day Jaime and Kendall Sneddon met at a Super Bowl party in 1991, they knew they were on the same wavelength. They are energetic go-getters with corporate backgrounds and an equally passionate work… […]

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Judgment Reversed Against Applicant with Service Dog

Applicant’s references to the dog as service animal raised question whether landlord knew of disability. www.nar.realtor – Fair Housing

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Market Changes Demand Better Skills, Strategies and Client Service

Market changes are not new to the real estate industry. We have seen many different markets just in the past 25 years. Agents that have been licensed more than 5, 10, 15 or even 25-plus years can confidently say they have seen all kinds of market conditions and will clearly remember the market we are… […]

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Let’s Get Personal: How to Elevate Your Real Estate Customer Service Skills

Real estate has—and always will be—a customer-first industry. Customer service is the backbone of real estate; it could be the difference between landing future referrals and losing out on repeat clients. With people more connected to industry information, including the state of the economy, interest rates, supply chain’s effects on pricing, inventory availability and more, […]

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